:root{
  --ink:#111;--ink-2:#1d1d1d;--paper:#fafaf7;--card:#fff;--line:#e3e1db;--muted:#61615c;--acc:#8c7350;--acc-l:#c9ad7f;--soft:#f1efe9;
  --serif:"Playfair Display",Georgia,serif;--sans:"Manrope",system-ui,-apple-system,sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{background:var(--paper);color:var(--ink);font:16.5px/1.7 var(--sans);-webkit-font-smoothing:antialiased;overflow-x:hidden}
a{color:inherit}
img{max-width:100%;display:block}
.wrap{max-width:1180px;margin:0 auto;padding:0 28px}
h1,h2,h3{font-family:var(--serif);font-weight:400;line-height:1.14}
.eyebrow{font-size:11.5px;font-weight:600;letter-spacing:.32em;text-transform:uppercase;color:var(--acc)}
.btn{display:inline-flex;align-items:center;gap:10px;background:var(--ink);color:#fff;text-decoration:none;border:1px solid var(--ink);padding:15px 26px;font:600 12.5px var(--sans);letter-spacing:.16em;text-transform:uppercase;cursor:pointer;transition:background .2s,color .2s;white-space:nowrap}
.btn:hover{background:#fff;color:var(--ink)}
.btn.line{background:transparent;color:var(--ink)}.btn.line:hover{background:var(--ink);color:#fff}
.btn.light{background:#fff;color:var(--ink);border-color:#fff}.btn.light:hover{background:transparent;color:#fff}
.btn.ghost-l{background:transparent;color:#fff;border-color:#fff}.btn.ghost-l:hover{background:#fff;color:var(--ink)}
.btn.sm{padding:10px 16px;font-size:11.5px}

/* ---------- header ---------- */
header.top{position:sticky;top:0;z-index:30;background:rgba(250,250,247,.96);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.nav{display:flex;align-items:center;justify-content:space-between;height:80px;gap:18px}
.logo img{height:60px;width:auto}
.menu{display:flex;align-items:center;gap:6px;height:100%}
.menu>li{list-style:none;position:relative;height:100%;display:flex;align-items:center}
.menu>li>a,.menu>li>button{background:none;border:0;cursor:pointer;text-decoration:none;font:600 12.5px var(--sans);letter-spacing:.14em;text-transform:uppercase;color:var(--muted);padding:10px 12px;height:100%;display:flex;align-items:center;gap:6px;border-bottom:2px solid transparent}
.menu>li>a:hover,.menu>li>button:hover,.menu>li.on>a,.menu>li.on>button{color:var(--ink);border-bottom-color:var(--ink)}
.menu>li>button::after{content:"";width:6px;height:6px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;transform:rotate(45deg) translateY(-2px)}
.drop{position:absolute;top:100%;left:-12px;background:#fff;border:1px solid var(--line);box-shadow:0 18px 40px rgba(0,0,0,.08);min-width:620px;padding:22px;display:none;grid-template-columns:1fr 1fr;gap:2px 22px}
.menu>li:hover .drop,.menu>li:focus-within .drop{display:grid}
.drop a{text-decoration:none;padding:10px 4px;border-bottom:1px solid var(--line);font-size:14.5px;display:flex;justify-content:space-between;gap:10px}
.drop a:hover{color:var(--acc)}
.drop a.all{grid-column:1/-1;border:0;margin-top:8px;font-weight:700;font-size:12px;letter-spacing:.16em;text-transform:uppercase}
.right{display:flex;align-items:center;gap:12px}
.langs{display:flex;border:1px solid var(--line)}
.langs button{background:none;border:0;padding:7px 9px;font:600 11.5px var(--sans);letter-spacing:.06em;color:var(--muted);cursor:pointer}
.langs button.on{background:var(--ink);color:#fff}
.burger{display:none;background:none;border:1px solid var(--line);width:44px;height:40px;cursor:pointer;position:relative}
.burger span,.burger span::before,.burger span::after{position:absolute;left:11px;right:11px;height:1.5px;background:var(--ink);content:"";transition:transform .2s}
.burger span{top:19px}.burger span::before{top:-6px;left:0;right:0}.burger span::after{top:6px;left:0;right:0}
.mpanel{display:none;border-top:1px solid var(--line);background:#fff;max-height:calc(100vh - 70px);overflow-y:auto}
.mpanel a{display:block;text-decoration:none;padding:14px 16px;border-bottom:1px solid var(--line);font-size:15.5px}
.mpanel .sub a{padding-left:32px;font-size:14.5px;color:var(--muted)}
.mpanel .cta{padding:16px}
.mpanel .cta .btn{width:100%;justify-content:center}
body.menu-open .mpanel{display:block}
body.menu-open .burger span{background:transparent}
body.menu-open .burger span::before{transform:translateY(6px) rotate(45deg)}
body.menu-open .burger span::after{transform:translateY(-6px) rotate(-45deg)}

/* ---------- hero (kryefaqja) ---------- */
.hero{display:grid;grid-template-columns:1.25fr 1fr;gap:56px;padding-top:84px;padding-bottom:96px}
.hero h1{font-size:clamp(40px,5.6vw,72px);margin:22px 0 26px}
.hero h1 em,.page-hero .tag em{font-style:italic;color:var(--acc)}
.lead{font-size:18.5px;color:var(--muted);max-width:54ch}
.cta-row{display:flex;gap:14px;flex-wrap:wrap;margin-top:36px}
.panel{background:var(--ink);color:#fff;padding:48px 42px;display:flex;flex-direction:column;justify-content:space-between;gap:40px;min-height:440px}
.panel img{width:72%;max-width:300px}
.facts{list-style:none}
.facts li{border-top:1px solid #333;padding:16px 0;display:flex;justify-content:space-between;gap:16px;font-size:14px;color:#bdbdb6}
.facts li b{font-family:var(--serif);font-weight:400;font-size:19px;color:#fff}

/* ---------- page hero (faqet e brendshme) ---------- */
.page-hero{border-bottom:1px solid var(--line);background:#fff}
.page-hero .wrap{display:grid;grid-template-columns:1.1fr 1fr;gap:56px;padding-top:70px;padding-bottom:70px;align-items:end}
.crumb{display:inline-flex;gap:8px;align-items:center;text-decoration:none;font-size:12px;font-weight:700;letter-spacing:.2em;text-transform:uppercase;color:var(--acc)}
.crumb:hover{color:var(--ink)}
.page-hero h1{font-size:clamp(38px,5vw,64px);margin:18px 0 0}
.page-hero .tag{font-family:var(--serif);font-style:italic;font-size:clamp(20px,2.2vw,26px);color:var(--acc);margin-top:18px;line-height:1.35}
.page-hero .intro{font-size:18px;color:var(--muted)}

/* ---------- seksionet ---------- */
section{padding:96px 0}
section.tight{padding-top:0}
.head{display:grid;grid-template-columns:1fr 1fr;gap:40px;align-items:end;margin-bottom:52px}
.head h2,.h2{font-size:clamp(32px,4.2vw,50px);margin-top:14px}
.head p{color:var(--muted);max-width:50ch}
.split{display:grid;grid-template-columns:280px 1fr;gap:56px;border-top:1px solid var(--ink);padding-top:28px}
.split h2{font-size:30px}
.split p{font-size:18px;color:#333;max-width:66ch}
.split p+p{margin-top:14px}

/* kartat e shërbimeve */
.tiles{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}
.tile{border-right:1px solid var(--line);border-bottom:1px solid var(--line);padding:30px 26px 26px;text-decoration:none;display:flex;flex-direction:column;gap:12px;min-height:250px;background:var(--card);transition:background .2s,color .2s}
.tile .n{font-family:var(--serif);color:var(--acc);font-size:18px}
.tile h3{font-size:23px}
.tile p{font-size:14.5px;color:var(--muted);flex:1}
.tile .go{font-size:11.5px;font-weight:700;letter-spacing:.18em;text-transform:uppercase}
.tile:hover{background:var(--ink);color:#fff}.tile:hover p{color:#bdbdb6}.tile:hover .n{color:var(--acc-l)}
.tiles.three{grid-template-columns:repeat(3,1fr)}

/* lista "si ju ndihmojmë" */
.helps{display:grid;grid-template-columns:1fr 1fr;gap:0 40px;list-style:none;counter-reset:h;border-top:1px solid var(--line)}
.helps li{counter-increment:h;display:flex;gap:18px;padding:20px 0;border-bottom:1px solid var(--line);font-size:17px}
.helps li::before{content:counter(h,decimal-leading-zero);font-family:var(--serif);color:var(--acc);min-width:28px}

/* kartat */
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.card{background:var(--card);border:1px solid var(--line);padding:30px 28px}
.card h3{font-size:22px;margin-bottom:10px}
.card p{color:var(--muted);font-size:15.5px}
.card .more{display:inline-block;margin-top:16px;font-size:11.5px;font-weight:700;letter-spacing:.18em;text-transform:uppercase;text-decoration:none;color:var(--ink)}
.card .more:hover{color:var(--acc)}
.cards.four{grid-template-columns:repeat(4,1fr)}

/* hapat */
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:36px}
.step{border-top:1px solid var(--ink);padding-top:26px}
.step .n{font-size:11.5px;font-weight:700;letter-spacing:.3em;color:var(--acc)}
.step h3{font-size:25px;margin:12px 0 10px}
.step p{color:var(--muted);font-size:15.5px}

/* dark */
.dark{background:var(--ink);color:#f1f1ec}
.dark .eyebrow{color:var(--acc-l)}
.dark p{color:#a8a8a1}
.dark .card{background:var(--ink-2);border-color:#2e2e2e}.dark .card p{color:#a8a8a1}.dark .card .more{color:#fff}
.band{display:grid;grid-template-columns:1.3fr 1fr;gap:40px;align-items:center}
.band h2{font-size:clamp(32px,4vw,48px);margin:14px 0 12px}
.band .cta-row{margin-top:0;justify-content:flex-end}
.band .contacts{display:grid;gap:6px;font-size:15px;margin-top:18px}
.band .contacts a{color:#fff;text-decoration:none}

/* rreth nesh */
.about{display:grid;grid-template-columns:1fr 1fr;gap:72px;align-items:center}
.about p{color:var(--muted)}.about p+p{margin-top:14px}
.quote{border-left:1px solid var(--ink);padding:10px 0 10px 40px;font-family:var(--serif);font-style:italic;font-size:clamp(24px,2.8vw,34px);line-height:1.35}
.kv{width:100%;border-collapse:collapse;max-width:720px}
.kv th,.kv td{text-align:left;padding:14px 0;border-bottom:1px solid var(--line);vertical-align:top}
.kv th{width:40%;color:var(--muted);font-weight:500}

/* kontakt */
.contact{display:grid;grid-template-columns:.9fr 1.1fr;gap:56px}
.office div{padding:18px 0;border-bottom:1px solid var(--line)}
.office div:first-child{border-top:1px solid var(--line)}
.office span.l{display:block;font-size:11px;font-weight:700;letter-spacing:.24em;text-transform:uppercase;color:var(--acc);margin-bottom:4px}
.office a{text-decoration:none;font-weight:600}.office a:hover{text-decoration:underline}
.callout{background:var(--soft);padding:24px;margin-top:30px}
.callout h3{font-size:22px;margin-bottom:6px}.callout p{color:var(--muted);font-size:15px;margin-bottom:16px}
form.cf{background:var(--card);border:1px solid var(--line);padding:38px}
.fg{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.f{display:flex;flex-direction:column;gap:7px}.f.full{grid-column:1/-1}
.f label{font-size:11px;font-weight:700;letter-spacing:.2em;text-transform:uppercase;color:var(--muted)}
.f input,.f textarea{font:inherit;font-size:16px;border:0;border-bottom:1px solid #cfccc4;background:transparent;padding:9px 0;outline:none;color:var(--ink);border-radius:0}
.f input:focus,.f textarea:focus{border-color:var(--ink)}
.f textarea{min-height:130px;resize:vertical}
.hp{position:absolute;left:-9999px}
.status{margin-top:16px;font-size:14.5px;min-height:1.4em}.status.ok{color:#2f6b3f}.status.err{color:#a3322a}
.map iframe{width:100%;height:420px;border:0;display:block;filter:grayscale(1) contrast(1.05)}

/* footer */
footer{background:var(--ink);color:#bdbdb6;padding:80px 0 34px;font-size:14.5px}
.fgrid{display:grid;grid-template-columns:1.3fr 1.2fr 1fr 1fr;gap:40px}
footer .flogo{width:170px;margin-bottom:20px}
footer h4{font-size:11px;letter-spacing:.24em;text-transform:uppercase;color:#fff;font-weight:700;margin-bottom:16px}
footer a{text-decoration:none;display:block;margin:6px 0}
footer a:hover{color:#fff}
.legal{border-top:1px solid #2e2e2e;margin-top:56px;padding-top:24px;display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px;font-size:13px}

/* butonat lundrues + chat */
.fab{position:fixed;right:20px;z-index:40;width:58px;height:58px;border-radius:50%;display:grid;place-items:center;border:0;cursor:pointer;box-shadow:0 8px 24px rgba(0,0,0,.2)}
.fab svg{width:27px;height:27px;fill:#fff}
.fab.chat{bottom:20px;background:var(--ink)}
.fab.wa{bottom:90px;background:#25d366}
.chatbox{position:fixed;right:20px;bottom:92px;z-index:50;width:min(390px,calc(100vw - 32px));height:min(560px,calc(100vh - 120px));background:#fff;border:1px solid var(--line);box-shadow:0 20px 50px rgba(0,0,0,.18);display:none;flex-direction:column}
.chatbox.open{display:flex}
.chead{background:var(--ink);color:#fff;padding:16px 18px;display:flex;justify-content:space-between;align-items:center}
.chead b{font-family:var(--serif);font-weight:400;font-size:20px;display:block}
.chead small{color:#b5b5ae;font-size:12.5px}
.chead button{background:none;border:0;color:#fff;font-size:26px;line-height:1;cursor:pointer;padding:0 4px}
.clog{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:10px;background:var(--paper)}
.msg{max-width:88%;padding:11px 14px;font-size:14.5px;line-height:1.5}
.msg.bot{background:#fff;border:1px solid var(--line);align-self:flex-start}
.msg.me{background:var(--ink);color:#fff;align-self:flex-end}
.msg a{font-weight:600}
.msg.typing{display:flex;gap:4px;padding:14px}.msg.typing i{width:6px;height:6px;border-radius:50%;background:#bbb;animation:aeb 1s infinite}.msg.typing i:nth-child(2){animation-delay:.15s}.msg.typing i:nth-child(3){animation-delay:.3s}@keyframes aeb{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
.quick button.pri{background:var(--ink);color:#fff}
.legal a{display:inline;margin:0}
.quick{display:flex;flex-wrap:wrap;gap:7px;padding:10px 14px;border-top:1px solid var(--line);max-height:132px;overflow-y:auto}
.quick button{background:#fff;border:1px solid var(--ink);padding:6px 11px;font:500 13px var(--sans);cursor:pointer}
.quick button:hover{background:var(--ink);color:#fff}
.cform{display:flex;border-top:1px solid var(--line)}
.cform input{flex:1;border:0;padding:15px;font:inherit;font-size:15px;outline:none}
.cform button{border:0;background:var(--ink);color:#fff;padding:0 18px;cursor:pointer;font-size:18px}

@media (max-width:1080px){
  .menu,.right .btn{display:none}
  .burger{display:block}
  .tiles{grid-template-columns:repeat(2,1fr)}
  .cards.four{grid-template-columns:repeat(2,1fr)}
}
@media (max-width:900px){
  .hero,.head,.about,.contact,.page-hero .wrap,.band,.split{grid-template-columns:1fr}
  .hero{gap:40px}.panel{min-height:0}
  .split{gap:14px}
  .helps{grid-template-columns:1fr}
  .cards,.tiles.three{grid-template-columns:1fr 1fr}
  .steps{grid-template-columns:1fr}
  .band .cta-row{justify-content:flex-start}
  .fgrid{grid-template-columns:1fr 1fr}
}
@media (max-width:620px){
  .wrap{padding:0 16px}
  .nav{height:70px}.logo img{height:48px}
  .langs button{padding:6px 7px}
  .hero{padding-top:48px;padding-bottom:60px}
  section{padding:68px 0}
  .page-hero .wrap{padding-top:44px;padding-bottom:44px;gap:20px}
  .panel{padding:34px 24px}
  .tiles,.tiles.three,.cards,.cards.four{grid-template-columns:1fr}
  .tile{min-height:0}
  form.cf{padding:26px 20px}
  .fg{grid-template-columns:1fr}
  .fgrid{grid-template-columns:1fr}
}
body.menu-open .fab{display:none}
/* publikimet */
.drop.narrow{min-width:300px;grid-template-columns:1fr}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:36px}
.chip{border:1px solid var(--line);padding:8px 14px;text-decoration:none;font-size:13px;font-weight:600;letter-spacing:.06em;color:var(--muted);background:#fff}
.chip.on,.chip:hover{background:var(--ink);color:#fff;border-color:var(--ink)}
.pubs{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.pub{background:var(--card);border:1px solid var(--line);padding:28px 26px;text-decoration:none;display:flex;flex-direction:column;gap:10px;transition:border-color .2s}
.pub:hover{border-color:var(--ink)}
.pub .meta{font-size:11.5px;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:var(--acc)}
.pub h3{font-size:23px}.pub p{color:var(--muted);font-size:15px;flex:1}
.pub .go{font-size:11.5px;font-weight:700;letter-spacing:.16em;text-transform:uppercase}
.article{max-width:760px;font-size:17.5px;line-height:1.75}
.article h2{font-size:30px;margin:34px 0 12px}.article h3{font-size:23px;margin:26px 0 10px}
.article p{margin:0 0 16px}.article ul{margin:0 0 16px 22px}.article li{margin:6px 0}.article a{color:var(--acc)}
@media (max-width:900px){.pubs{grid-template-columns:1fr 1fr}}
@media (max-width:620px){.pubs{grid-template-columns:1fr}}

/* bashkëpunëtorët */
.partners{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:20px}
.partner{background:var(--card,#fff);border:1px solid var(--line);padding:24px;text-decoration:none;color:inherit;display:flex;flex-direction:column;gap:16px;transition:border-color .2s,transform .2s}
a.partner:hover{border-color:var(--ink);transform:translateY(-2px)}
.plogo{height:70px;display:flex;align-items:center}
.plogo img{max-height:70px;max-width:190px;object-fit:contain;filter:grayscale(1);opacity:.85;transition:filter .2s,opacity .2s}
.partner:hover .plogo img{filter:none;opacity:1}
.plogo.ptxt{font-family:var(--serif,Georgia,serif);font-size:24px}
.pinfo b{display:block;font-size:16px}.prole{display:block;font-size:12px;letter-spacing:.1em;text-transform:uppercase;color:var(--acc);margin-top:4px}
.pinfo p{margin:10px 0 0;font-size:14.5px;color:var(--muted)}.pinfo .go{display:inline-block;margin-top:12px;font-size:13px;font-weight:600}

/* rrjetet sociale */
.social{display:flex;gap:10px;margin-top:16px;flex-wrap:wrap}
footer .social a{display:inline-flex;width:34px;height:34px;align-items:center;justify-content:center;border:1px solid #3a3a3a;margin:0;color:inherit}
footer .social a:hover{border-color:#fff;color:#fff}.social svg{width:17px;height:17px}
.socbox{margin:26px 0 0;padding-top:22px;border-top:1px solid var(--line)}.socbox .l{display:block;font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.social.big a{display:inline-flex;width:40px;height:40px;align-items:center;justify-content:center;border:1px solid var(--line);color:var(--ink)}.social.big a:hover{border-color:var(--ink);background:var(--ink);color:#fff}
.socbtns{display:flex;gap:10px;flex-wrap:wrap;margin-top:16px}

/* grupet e shërbimeve */
.drop.mega{min-width:860px;grid-template-columns:repeat(3,1fr);gap:0 26px}
.drop.mega .dcol{display:flex;flex-direction:column}
.drop .dh{display:block;font-size:11.5px;letter-spacing:.16em;text-transform:uppercase;color:var(--acc);padding:4px 4px 8px;border-bottom:1px solid var(--ink)}
.mpanel .mh{display:block;padding:14px 20px 4px 32px;font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--acc)}
.tile .gl{font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin-top:-4px}.tile:hover .gl{color:#bdbdb6}
.grp{margin-bottom:64px}.grp:last-child{margin-bottom:0}.grp .head{margin-bottom:26px}
.tiles.g3{grid-template-columns:repeat(3,1fr)}.tiles.g2{grid-template-columns:repeat(2,1fr)}
@media (max-width:1100px){.drop.mega{min-width:720px}}
@media (max-width:900px){.tiles.g3,.tiles.g2{grid-template-columns:repeat(2,1fr)}}
@media (max-width:620px){.tiles.g3,.tiles.g2{grid-template-columns:1fr}}